Missed Appointment and Cancellation Policy

Individual appointments:

If you are unable to keep a scheduled appointment, please give 24 hours’ advance notice. If less than 24 hours’ notice is given you will be expected to pay for the appointment.


Prepaid lessons at our NM weekends and Intensives:

Since the Intensives require more planning and we have only a very limited number of spaces available, please let us know as soon as possible if something changes so we have a chance to fill the spot. We will give a full refund minus $50 until 48 hours before the first lesson. No refund for cancellations with less than 48 hours’ notice. Of course we don’t want you to lose your money or bring in your child sick, so we suggest that somebody else from your family gets the lessons if your child is not feeling well.